The cryptocurrency exchange Bitfinex reported that one of its customer service representatives was compromised earlier this week, between October 30 and November 5, resulting in a “minor” information security breach. It sparked a wave of phishing attempts targeting Bitfinex users, but the company clarified in a statement on November 4 that not much harm was …
The cryptocurrency exchange Bitfinex reported that one of its customer service representatives was compromised earlier this week, between October 30 and November 5, resulting in a “minor” information security breach. It sparked a wave of phishing attempts targeting Bitfinex users, but the company clarified in a statement on November 4 that not much harm was done. “Through the phishing of a customer support representative, a tiny area of our customer support boards, which contained partial, incomplete, and stale information, was accessible by an individual or group.” The company further stated that fortunately, the customer care representative had restricted access to help desk tickets and accompanying materials since she lacked “senior permissions.” Bitfinex emphasised that no customer cash were lost and that none of its systems were breached. Even though Bitfinex claimed that the problem has been “resolved,” they are still investigating the event and the exposed data and are contacting the impacted clients. The company alerted law enforcement to the problem and would cooperate with the investigation team to find the person responsible for the phishing assault. Bitfinex said, “We’ve had great success in obtaining convictions against those who have attempted to attack our operations in the past. Bitfinex required all staff to complete cybersecurity training and reviewed its security protocols on a regular basis, but the event still occurred. In Hong Kong, Bitfinex was established in 2012. Since 2013, Jean-Louis van der Velde has led the company as CEO. In CoinGecko’s “Trust Score” ranking, Bitfinex is positioned 17th out of all cryptocurrency exchanges. In the past month, the platform has received over 800,000 visits.
Risk Disclaimer :
Please note that this articles does not offer any instructions or suggestions regarding investment decisions. Therefore, it is essential that you carefully evaluate your financial situation and conduct thorough analysis, or seek advice from a qualified professional, before making any investment decisions.
